Park Ranger

Title: Park Ranger

FLSA Status: Non-Exempt

Reports To: Management Team

Date: January 8^th, 2020

Job Summary: 

Park Rangers are responsible for the beauty and operation of the campground facility. Their primary goal is to keep the park in pristine condition and provide excellent customer service for the guests.

Essential Job Duties: (these duties include, but are not limited to):

1. Provide professional and courteous service to our guests.
2. Removal of trash and preparation of campsites for new guests.
3. Has basic knowledge of tools and equipment needed to complete basic maintenance projects.
4. Resolve minor guest complaints to the satisfaction of the customer, inform manager of major problems, complaints, and disturbances.
5. Ensure all guests have a safe, positive and entertaining experience.
6. Provide professional and courteous service to our guests.
7. Establish and maintain positive working relationships with coworkers.

Other Job Functions:

1. Custodial and/or grounds keeping duties when necessary.
2. Assist with recreational programing when necessary.
3. Other duties as assigned.

Qualifications:

1. Ability to communicate clearly and effectively.
2. Communication & Relationship skills.
3. Typing & General computer skills.
4. Ability to work with minimal supervision.
5. Ability to learn quickly and follow instructions accurately.
6. Ability to learn technical aspects of the registration process.
7. Ability to prioritize and work efficiently while under pressure.
8. Knowledge of camp-resort facilities, activities, and area services.
9. Knowledge of company policies and procedures.
10. Personable, enjoy working with children/people
11. Possess excellent organization and project management skills, leadership skills as well as the ability to manage and complete multiple tasks simultaneously.
12. Possess exceptional guest relations skills
13. Weekend hours are required

Physical Requirements:

This position is a physically active position.  Employee is regularly required to stand, walk and run.  Must be able to stand for long periods of time, stoop, kneel, and crouch.  Must be able to lift and move up to 50 pounds.  Employee is frequently exposed to outdoor weather conditions (hot and humid, rainy, extreme temperatures, airborne particles)